Privacy policy

Last updated: August 29, 2025

Playground Moments operates this website and online store. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, or contact us. By using our website, you agree to the terms described below.

Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Contact Information: name, billing and shipping address, phone number, and email.
  • Payment Information: payment method, card details (processed securely by our payment providers), and transaction details.
  • Account Information: if you create an account, we may store your username, password, and settings.
  • Order Information: products viewed, added to your cart, purchased, or returned.
  • Device Information: IP address, browser type, and device identifiers.
  • Usage Information: pages visited, actions taken, and interactions with the website.

How We Use Information

We use your personal information to:

  • Process and fulfill orders, including shipping and returns.
  • Provide customer service and respond to inquiries.
  • Improve and operate our website.
  • Send service-related emails such as order updates.
  • Comply with legal obligations and prevent fraud.

Sharing Information

We may share your information with:

  • Service Providers (e.g., Shopify, payment processors, shipping carriers).
  • Legal Authorities if required by law or to prevent fraud.
    We do not sell your personal information.

Children’s Privacy

Our website is intended for parents and caregivers purchasing products for children. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us to request deletion.

Your Privacy Rights

Depending on your state of residence (for example, California under CCPA/CPRA), you may have rights such as:

  • Requesting access to personal information we hold about you.
  • Requesting deletion of your personal information.
  • Opting out of certain types of data sharing for targeted advertising.

To exercise these rights, please contact us using the details below.

Security & Retention

We use reasonable safeguards to protect your information, but no method of transmission is completely secure. We retain personal information as long as needed to provide services, fulfill orders, or comply with legal requirements.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Address: 7008 Park Avenue, Guttenberg New Jersey 07093, United States

Phone: +1 551-218-8955

Email: xiguacmanuel@playgroundmoments.com

Support: Monday to Friday: 08:00 AM to 07:00 PM